FAQ
Quick questions. Clear answers.
Prices, delivery, bottles, quality. Tap a question. The answer opens right there.
17 questions. Tap one to open it.
Prices
- Rs 200walk-in refillRs 260weekly, per bottleRs 280express, per bottle
The same certified water in every one. You pick how it reaches you.
All prices → - FREE
Yes. Every 11th refill is free at a Glacial shop. It counts up, refill by refill. No need to buy ten at once.
Shop Locations → - Rs 100 offyour deposit · WEB100
Yes. Order a new bottle for delivery on this website and code WEB100 takes Rs 100 off your deposit. It is added to your message for you.
Order now →
Bottles and deposit
- Rs 1,300refundable depositRs 650old bottle for new
You pay Rs 1,300 once for each new bottle. You get it all back when you return the bottle. Or swap your old bottle for a new one: Rs 650, by its condition.
No deposit. You pay for the water only.
Every Glacial bottle holds 19 litres. Bottles are sterilised, step 10 of our ten.
Delivery
We deliver across most of Lahore. Type your area and the answer shows right away.
Check my area →- MTWT11–2FSS
Same day, same 3-hour window, every week. Empty bottles go out, full bottles come in. Two bottles or more. You never have to call. We call you once to set your day.
How delivery works → - 90 minor less*Rs 280per bottle
Express: at your door in 90 minutes or less*. Order any time.
- 7pmlast delivery booking9am–9pmshops, every day
Delivery bookings until 7pm, every day. Shops open 9am–9pm.
Quality
- See the reports →
Yes. Glacial water is quality certified every month. Every report is on our Quality Certs page. Open any month.
No. Glacial water is chlorine-free. No chlorine taste, ever.
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Ten steps, every bottle. From Deep Underground Water Sourcing to Sterilised Bottles.
See all ten steps → 
Yes. Glacial is licensed by PSQCA and the Punjab Food Authority.
Ordering and paying
Pick your bottles on the Order page and send it on WhatsApp. About one minute. We call you to confirm your delivery day and time.
Order now →- Cashwhen it arrives
Pay cash when your water arrives, or by bank transfer after each delivery. Buying at the shop? Pay cash at the counter. You pay nothing on this website.
Businesses: most are billed monthly and can pay by cheque or bank transfer.
See our bank details → Yes. Offices, shops, schools and restaurants get a price made for their volume and a delivery schedule that fits. Your account manager calls you.
See business plans →
* Delivery times vary by location. We confirm your time when you place the order.
Got your answer? Order in one minute.
Still have a question? Message us, or call. We call you to confirm your delivery day and time.
Order now Ask on WhatsAppOr call 03.111.125.124Contact and support →